Call us: 023 8086 8391

New Forest Back Office, 2nd. Floor Fourelle House, Marchwood Industrial Estate Southampton SO40 4BJ

E-mail admin@nfbo.co.uk

New Forest Back Office

Putting Customer back into Service

Since 2012

Here are some of the tasks we perform for our clients:

• Type up PAT test results
• Receive telephone calls on dedicated land line numbers
• Answer sales enquiries on our clients behalf
• Fulfil the diary functions for a medical professional services client
• Accept post and deliveries on behalf of our clients
• Issue and chase invoices
• Order purchase items on behalf of our clients
• Arrange clients travel arrangements
• Co-ordinate deliveries
• Transmit post and deliveries onward
• Provide a UK based sales office for an EU client
• Handle queries and provide first line answering of emails and phone calls

The only limit to what we do is governed by our clients.

We are flexible and co-operative and take the time to learn about you, your business and your products and services.

Often our clients start out by asking us to do a simple task and then when their confidence builds ask us to handle more sensitive or difficult tasks.

Our charges are transparent and are fixed at our hourly rate. Line rental for phone reception is charged at £25.00 per month.

We set up and maintain your email correspondence by receiving and answering them as if you were doing them yourself.

We keep you informed by email or telephone as events occur and act as a “gatekeeper” for unwanted sales and promotional (nuisance) calls

Our billing is up to the minute and you are invoiced at the end of each month on seven day terms. Disbursements are payable when they are made